A Soft Landing
— A Collective of Mental Health Services
Outpatient Therapy,
Psychiatry & Recovery SupportRecovery SupportClinical ExpertiseThoughtful TherapyPsychiatric Care
Real support for mental health, substance use, and dual diagnosis — before things escalate, and after treatment ends.
- ✓ Book in under 3 minutes
- ✓ Fully confidential
- ✓ No commitment required
Out-of-network care with major PPO plans
Optum
Humana
Cigna
Anthem
UnitedHealthcare
Blue Cross Blue Shield
Aetna— By the numbers
You're Not Alone.
Real support for the in-between — before things escalate, and after treatment ends.
Up to0 min
Therapy sessions — individual, couples, and family — with clinicians who read your records before day one.
0 Services
From therapy and psychiatry to long-term recovery support, family care, and court diversion — all under one roof.
0 Months
Structured long-term recovery support with a dedicated point person who knows your story.
What we offer
A Range of Services. One Team Behind Them.
For people working hard to avoid a higher level of care — and for people stepping down from one. A connected set of services, delivered by clinicians who specialize in mental health, substance use, and dual diagnosis.
Services marked Concierge are private pay only and aren't eligible for insurance reimbursement. The Court Diversion Program is partially covered — therapy and psychiatry are billed as out-of-network, while case management, court liaison work, and compliance reporting are private pay. Everything else is billed as out-of-network. We'll walk you through what to expect.
Who we built for
Four Kinds of People
We Built This For.
Whether you're seeking care for yourself or someone you love, we meet you where you are.
Built for · 01
Mental Health
Anxiety, depression, trauma, grief, ADHD, mood disorders, life transitions that have gotten heavier than they should be. Whether you've never been in care before or you're stepping back into it, we'll meet you at whatever door you walk in.
01 / 04
Significant Clinical Improvements
Holding Hope Collective care lowers depression, anxiety, and psychological distress for the people we serve.
0%
depression improvement — measured across clients in care.
0%
psychological distress improvement — measured across clients in care.
0%
anxiety improvement — measured across clients in care.
How We Meet You
Wherever You're Starting From, We Meet You There.
Some weeks an in-person room is what holds you. Other weeks it's a session from your kitchen table between school pick-ups. We work both ways — and you can move between them.
Option 01→
In Person · Woodland Hills
A quiet office made for nervous-system regulation — warm light, real chairs, a door that closes. Ideal for somatic work, family sessions, and first visits.
- •Easy parking off Ventura Blvd
- •Discreet entrance & private waiting
- •Evening hours available
Option 02→
Telehealth · All of California
Secure video from anywhere in the state. Same clinicians, same depth of care — without the drive on a hard day.
- •HIPAA-secure platform
- •Works for students, parents, travel
- •Switch to in-person anytime
Not sure which fits? Most clients start with a brief call — we'll help you choose, and you can change your mind later.
Start the ConversationInsurance and Reimbursement
Out-of-Network Care With Reimbursement Options.
We'll help you understand your coverage, anticipated reimbursement, and potential expenses before we begin.
- •We are an out-of-network provider
- •We bill your insurance for you
- •We verify your benefits for you
- •We estimate reimbursement and costs upfront
Insurance reimbursement applies to therapy, psychiatry, and the clinical portions of the Court Diversion Program. Concierge services — case management, family support and interventions, long-term recovery support, and the court liaison / compliance reporting components of diversion — are private pay only.
You won't have to figure this out alone. We got you.
About Holding Hope Collective
Built by clinicians who saw the same gap, one too many times.
Holding Hope Collective started with a frustration our founders kept running into from opposite sides of the same problem.
Melissa had spent fifteen years inside high-acuity behavioral health systems — acute mental health, SUD treatment, justice-involved youth, homelessness services — watching clinical insight get lost the moment a client stepped down to outpatient. Alisha had spent over a decade in SUD treatment operations — detox, residential, outpatient, sober living — watching the same clients cycle back through higher levels of care because the support between programs wasn't there.
We built this practice for the people in between. The ones trying to stay ahead of a crisis before it becomes one. The ones leaving treatment with nowhere clinically grounded to land. The ones whose mental health and substance use are tangled together and who keep getting told to pick one to treat first.
Our team is small on purpose. Every clinician here works across mental health, substance use, and dual diagnosis. We coordinate directly with prior treatment teams. We answer the phone. We build care that fits the life you're actually trying to live.
— Why people choose us —
Care that knows where you've been.
Whether you're trying to stay ahead of a crisis or rebuild after one, we're set up for it. Our clinicians work across mental health, substance use, and dual diagnosis — without making you choose which door to walk through.
Mental Health, Substance Use, or Both
Most practices specialize in one. We're trained for all three, in any combination.
Warm Handoffs
We talk directly to your prior treatment team — or your current providers — so day one isn't day one.
Long-Term Steady Support
Optional recovery support with a dedicated point person — structured through the first year and available as long as it's useful.
Telehealth That Fits Your Life
In-person in Woodland Hills, or from your kitchen table — whichever you'll actually do.
How it works
From Your First Call to Lasting Recovery.
We don't believe in one-size-fits-all care. We take the time to understand where you've been, where you are, and where you want to go — and we build something real together from there.
- 01
Care Matching Consultation
A brief intake call to understand your history, current needs, and what you're looking for in ongoing care.
- 02
Clinical Coordination
We reach out to your prior treatment team to gather records, notes, and treatment plans before your first session begins.
- 03
First Session
Your therapist comes prepared for every session — virtual or in-person — so you can build on your progress, not start from scratch.
- 04
Ongoing Recovery
Regular therapy, psychiatry, and optional case management adapting alongside you over time.
Our Mission
Proactive care that strengthens, stabilizes, and sustains.
Closing the gap between prevention, treatment, and real life.
People reach out to us at two different moments. Some are trying not to need a higher level of care. Some have just left one. Both groups fall through the same cracks: long waitlists, providers who only know mental health, providers who only know substance use, intake processes that assume you've already lost everything.
We built Holding Hope Collective because the people we kept meeting deserved somewhere to land before a crisis — and somewhere real to go after one. Every clinician on this team has spent their career working with mental health, substance use, and dual diagnosis. We know what these struggles actually look like, in every combination.
"Holding Hope was created to support people in the in-between moments — when life feels fragile, change is still new, and the right support can prevent someone from slipping back into crisis."
Melissa R. Snyder
LCSW · Founder & Executive Director
Alisha Bass
CADC I · Co-Founder & Director of Operations
Telehealth Advantage
Why Telehealth Works for Recovery.
Consistency is one of the most important factors in long-term recovery — telehealth makes that possible.
- 01
Attend sessions from wherever you are
- 02
Access care without geographic limitations
- 03
Reduce missed appointments and disruptions
- 04
Integrate care into your daily life
- 05
Maintain consistent support during transitions
When you're ready, we're here.
This is a place where your progress is honored, your hard days are met without judgment, and your hope is treated like something worth protecting. If you need more, we offer more.
- ✓ Book in less than 3 minutes
- ✓ Fully confidential
- ✓ No commitment
Trusted by
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Clients
Clinicians with
0
Years Experience
Completed
0+
Therapy Sessions
FAQ
Questions, answered honestly.
A few of the things people ask us most often before getting started.